Business Analysis Lead & Solution Consultant
A business-analysis lead and pre-sales consultant who scopes multi-actor platforms end to end, from SRS and functional flows to acceptance criteria, UAT quality tracking and go-live readiness. Known for surfacing external dependencies and timeline risks early, and helped formalise a company-wide BA process for a CMMI Level 3 appraisal.
- Level
- Lead
- Experience
- 4–6 years
- Based in
- Hanoi
- Languages
- Vietnamese (native), English (working)
Selected work
- E-commerce marketplaces (US, UK and Singapore clients): produced SRS, user stories and functional flows for merchant onboarding, catalogue management, payment reconciliation and CMS.
- Pre-sales (blockchain and e-commerce): built WBS with MoSCoW prioritisation, per-function estimates and phased milestones that clients cited as decisive in vendor selection.
- Delivery governance: designed project health scorecards, go-live readiness assessments and change-request evaluation frameworks.
- Luxury retail: produced a phased digital-transformation roadmap mapped to the full customer journey.
Domains
E-commerce, Fintech, Logistics, Retail
Education
BA, English for Science & Technology