Eight AI agents for risk and compliance
70% faster incident response, 80% less data entry
- Sector
- Governance, risk and compliance
- Market
- Japan
70%faster incident response
+40%risk-evaluation accuracy
85%less time spent on reporting
The challenge
A risk and compliance consultancy needed faster incident handling, more reliable risk evaluation and far less manual data entry across its incident, risk and vendor management work.
What was built
- Eight production agents on Salesforce Agentforce and Data Cloud
- Similar-incident search, risk anomaly detection and automated validation of vendor data
- Risk catalogues and reports generated automatically
How it was built
- Delivered by an offshore team of about 20 Agentforce-trained engineers
- Prompt tuning, retrieval and workflow design for each agent