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Senior AI Engineer (LLM, Voice AI & Data)

An AI engineer with a data-engineering and analytics background who builds RAG-based recommendation, document-intelligence and real-time voice AI solutions on Azure OpenAI, integrated with ERP systems. Previously engineered pipelines and ML/NLP applications on a global aviation big-data platform serving manufacturers and airlines.

Level
Senior
Experience
4–6 years
Based in
Ho Chi Minh City
Languages
Vietnamese (native), English (professional, IELTS 7.0)

Selected work

  • Travel: built an itinerary recommendation engine that combines OpenAI models with RAG to generate dynamic, personalised trips.
  • Telephony / customer contact: delivered real-time voice-AI phone agents built on a telephony API and Azure OpenAI services.
  • Distribution / ERP: deployed LLM services on Azure Container Apps integrated with an ERP platform, alongside warehouse slotting optimisation with 3D visualisation.
  • Aviation: engineered data pipelines, dashboards and ML/NLP applications on a global aviation big-data platform used by aircraft manufacturers and airlines.

Domains

Aviation, Travel, Agriculture, ERP & supply chain

Education

MEng, Computer Science

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